The E.R.P. is a driver of innovations – delivering new ideas, concepts and tools setting the seed for significant and substantial changes.

Innovations are developed in cooperation with our partners and clients. The success of our innovations is backed up by our research, customer insight and implementation skills.

Main areas of our expertise and innovations include

Management

Project

International project management for major companies – either as general contructor or as quality gate and innovation driver.

Analytics

Allocation of hard and soft facts within balanced scorecards, intelligent forecasting and planning as well as process optimization.

Implication

Considering the impact on and of the brand within all actions as well as a method to calculate the brand value of non-penetrative luxury brands.

Education

Blended

Web based learning experiences considering the individual learning style in combination with face-to-face teaching.

Situational

The educational concepts are based on the situational approach by Prof. em. Dr. J. Zimmer ensuring direct application and benefits.

Tailored

Tailor made programs meet the focus of your business and consider your individual company profile as well as business strategy.

Levels

From short term workshops to long term accreditated degree programs ensuring international expertise, relevance & direct benefits.

Human Resources

Factors

Factor analytical method for the identification of the most relevant influencing factors on employee- and management satisfaction.

Measures

Based on the specific situation we develop a set of targeted and individual measures addressing the main HR challenges.

Scorecard

Flexible Scorecards with HR relevant KPIs help to measure the success of the HR work and identify areas of improvement.

Groups

Understanding hidden, adressing and enhancing dynamic group processes are very relevant for the success of a team.

Interaction & Communication Design

Icons

Bild_Icon navigation The individually customized user homepages in 2000 were a beacon with its icon based drag and drop navigation in the web.

Avatars

Internationally adapted avatar based user guidance to emotionalize and enhance customer experience and identification.

Navigation

Intuitive navigation by emotional fields and (brand) experience rather than the given classical hierarchic website structure.

Apps

Development of tools to enable intuitive comprehension of complex processes such as financing, insurance or management.

Product

Gaps

Development of a method for the recognition of unconscious perception gaps to identify potential for product development.

Inventions

The Paper, Pen & Phone with T-System closed the gap between offline and digital documentation enabeling seamless communication.

Concepts

The success of sales and customer loyality depends on the right style of product communication for each customer.

Promotion

Promoting products in a holistic manner considering customer typologies and encouraging interaction to increase identification.

Research

BrandDoc

The BrandDoc analyses the customers’ view on your brand and the impact of measures taken.

ETAP5

ETAP5 is based on the Big Five personality traits and identifies associated traits to products or brands.

Narrative

Narrative Interview, a qualitative research method, are a form of unstructured, in-depth interviews.  

Standard

Next to in house developed methods E.R.P. also uses standard research methods where applicable.